Frequently Asked Questions

Everything you need to know about shopping with DiceEg.

What is the standard shipping time for orders?

We typically process and ship orders within 3 to 5 business days. Delivery times may vary depending on your location and chosen shipping method at checkout.

How can I return or exchange an item?

You can return or exchange any unworn item with original tags within 14 days of delivery. Please contact our support team to initiate the process.

What payment methods do you accept?

DiceEg accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How do I find the right size for me?

Every product page includes a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart for the perfect fit.

Are your products ethically sourced?

Yes, we prioritize sustainability and ethical manufacturing. We work closely with our suppliers to ensure fair labor practices and high-quality material standards.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.